Shipping and Refund

We send ordered  and paid-for products within 5-14 working days ( from Monday to Friday, excluding public holidays).

Products purchased on the naturebed.pl website can be retururned within 14 days from the date of receipt of the package without giving the reason. Please note that returned products must not bear traces of use. The costumer makes the shipment at his own expense and is obliged to properly secure the product being shipped. The returned product must be accompanied by a completed form, which you will find here tutaj.

In the case of a complaint, please attach the completed complaint form to the returned product. The store has 14 days to consider the complaint. You can find the complaint form her tutaj.

 



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